Army Family Action Plan

1. POSITION TITLE:
Delegate for Army Family Action Plan

SUPERVISOR: Installation Volunteer Coordinator (IVC)

TIME COMMITMENT: 24 hours

QUALIFICATIONS: Interest in improving the Quality of Life of Army personnel and their families.

TRAINING: 1 hour of Delegate training

DUTIES:

• Canvass and survey constituents regarding Quality of Life issues.                                                                                              
• Participate in group process to identify and prioritize issues.
• Ensure ideas are recorded accurately and assist with concise wording of issues.
• Be objective and flexible.
• Provide feedback on the process and suggest ideas for improvement.
2. POSITION TITLE:
Facilitator for Army Family Action Plan

SUPERVISOR: Installation Volunteer Coordinator

TIME COMMITMENT: 40 hours total

QUALIFICATIONS: Ability to communicate effectively in writing and orally. Experience in planning, organizing and leading groups.

TRAINING: 10-12 hours of Facilitator Training

DUTIES:

• Facilitate groups to process information and reach consensus on issue resolution.
• Direct activity but remain neutral.
• Ensure concise wording of proposed issues and recommended solutions.
• Perform icebreaker and brainstorming activities.
• Lead group in appropriate and focused direction.
• Provide suggestions and recommendations to make the process more efficient.

See also: AFAP Page

See also: AFTB Page

POSITION TITLE: Citizen Program Instructor

SUPERVISOR: ACS Volunteer Coordinator

TIME COMMITMENT: 4-8 hours per week

QUALIFICATIONS: Background in education or government helpful but not necessary

TRAINING: ACS Volunteer Orientation

DUTIES:

• Recruit students and instructors for program
• Arrange classroom, set up class schedule, obtain supplies and oversee classes
• Develop and teach weekly lesson plans
• Prepare a list of easy-to-read books related to classes
• Coordinate information with Immigration and Naturalization Office to assist family members.
• Submit annual after-action report
• Ensure all volunteers have completed ACS Volunteer Orientation and paperwork.
• Attend monthly ACS Executive Board meetings.

See also: Relocation Readiness Page

1. POSITION TITLE: ACS/DIS Housing Representative

SUPERVISOR: ACS/DIS Advisory Committee Director

TIME COMMITMENT: 1-2 hours for monthly meetings; 2-4 hours per week

QUALIFICATIONS: Living in quarters and people and community oriented.

TRAINING: ACS Volunteer Orientation

DUTIES:

• Attend monthly ACS/DIS committee meetings.
• Provide agenda items for monthly meeting to the ACS/DIS Committee Director two weeks prior to meeting. Agenda items will relate to the needs of those living in each housing representative's area.
• Provide monthly input to area mayor for a combined newsletter to be distributed to housing area.
• Serve on subcommittee to make recommendations or provide solutions to certain DIS projects and/or housing contracts.
2. POSITION TITLE: ACS/DIS Advisory Committee Director

SUPERVISOR: ACS Volunteer Coordinator

QUALIFICATIONS: Interest in community activities.

TRAINING: ACS Volunteer Orientation

DUTIES:

• Chair monthly ACS/DIS Advisory Committee meetings.
• Recruit representatives from each housing area to be members of the committee.
• Obtain and consolidate agenda items from ACS/DIS representatives and submit to DIS one week prior to meeting.
• Serve on ACS/DIS Advisory Subcommittees.
• Attend monthly ACS Volunteer Executive Board meetings.
• Ensure all volunteers have completed ACS Orientation and paperwork..
• Maintain current list of volunteers and time sheets.
• Submit annual after-action report.

See also: Relocation Readiness Page

POSITION TITLE: Facilitator Employment Assistance Readiness

SUPERVISOR: Family Member Employment Assistance Manager

TIME COMMITMENT: 15-20 per week

QUALIFICATIONS: Ability to communicate effectively orally and in writing, facilitate groups and deal effectively with a variety of people.

TRAINING: ACS Volunteer Orientation, on the job training.

DUTIES:

• Plan, develop, and implement training programs.
• Conduct a needs assessment with service members, family members and retirees to determine services needed.
• Assist clients with filling out applications, writing resumes and cover letters.
• Schedule classes and prepare calendar of events.
• Assist other volunteers in program planning and coordination.
• Keep staff informed of current projects
• Some evening work may be required.

See also: Employment Readiness Page

POSITION TITLE: English Language Tutor

SUPERVISOR: English Language Program Director

TIME COMMITMENT: 3-5 hours per week

QUALIFICATIONS: Background in education helpful but not necessary.

TRAINING: ACS Volunteer Orientation and ACS Tutor Training

DUTIES:

• Tutor English classes on a weekly basis.
• Develop weekly lesson plans.
• Assist in the cultural transition of students.
• Address needs to Program Director.

See also: English as Second Language Page

PROGRAM INFORMATION: EFMP Page

PROGRAM INFORMATION: FAP Page

PROGRAM INFORMATION: Family Advocacy Page

1. POSITION TITLE: Budget/Financial Planning Director

SUPERVISOR: ACS Volunteer Coordinator

TIME COMMITMENT: 10-15 per week

QUALIFICATIONS: NOT MANDATORY but, education or experience in financial planning or basic budgeting is helpful. Basic guidelines in job will be provided..

TRAINING: ACS Volunteer Orientation, on the job training.

DUTIES:

COUNSELING:
• Provide budget counseling to military personnel and family members.
• Conduct interviews of clients.
• Evaluate client's financial status, money management skills, and ability to make financial decisions.
• Advise client of methods of reducing living expenses, increasing income, and overall elimination of financial indebtedness.
• Work with and seek assistance from AER, Family Counseling, Red Cross and other service organizations which may be appropriate.
• Some evening work may be required.
DEBT REPAYMENT:
• Provide enrollment in Debt Repayment Program.
• Develop workable budgets for clients.
• Complete list of creditors.
• Correspond with the client's Commanding Officer and keep them informed of client's progress as appropriate.
2. POSITION TITLE: Budget/ Financial Planning Volunteer

SUPERVISOR: ACS Volunteer Coordinator

TIME COMMITMENT: 5-15 hours per week

QUALIFICATION: NOT MANDATORY but, education or experience in financial planning or establishing basic budgets is helpful. Basic guidelines in job will be provided.

TRAINING: ACS Volunteer Orientation

DUTIES:

COUNSELING
• Provide budget counseling to military personnel and their family members.
• Conduct interviews of clients.
• Evaluate client's financial status, money management and ability to handle everyday financial decisions.
• Advise client of methods of reducing living expenses, increasing income and overall elimination of debt.
• Work in cooperation with and seek assistance from AER, Family Counseling, Red Cross and any other service organization that may be appropriate.
DEBT REPAYMENT
• Provide enrollment in Debt Repayment Program.
• Develop workable budgets for clients.
• Complete a list of creditors.
• Correspond with the client's Commanding Officer and keep him informed of client's progress as appropriate.
• Develop and implement workshops for the community relating to basic budgeting information.
• Periodically review the client's budget and progress to determine if developed program is succeeding.
• Supervise monthly debt repayment of client to creditors.

See also: Financial Readiness Page

POSITION TITLE: Hospitality Director

SUPERVISOR: ACS Volunteer Coordinator

TIME COMMITMENT: 2-4 hours per week

QUALIFICATIONS: Interest in community activities.

TRAINING: ACS Volunteer Orientation

DUTIES:

• Plan and arrange for refreshments at all ACS functions as requested by ACS Volunteer Coordinator.
• Responsible for sending out invitations to volunteers and special guests for ACS events.
• Plan and arrange menu, decorations, etc., for bi-annual ACS award ceremonies.
• Coordinate sign-in registration and greetings of guests.
• Attend monthly Volunteer Board meetings.
• Submit year end after action reports.

1. POSITION TITLE: Office Volunteer

SUPERVISOR: ACS Office Coordinator

TIME COMMITMENT: 5-10 hours per week

QUALIFICATIONS: Interest in community activities.

TRAINING: ACS Volunteer Orientation

DUTIES:

• Answer telephones, maintain telephone and visitor log.
• Assist ACS staff with general clerical and administrative duties.
• Maintain and update referral files, etc.
• Assist in Loan Closet.
• Assemble Welcome Packets.
• Request Volunteer nametags for all new volunteers.
• Prepare correspondence requesting volunteer records from other installations.
• Prepare volunteer cards for transfer of records (can be hand-carried or mailed).
• Maintain Installation files with regular updating by requesting new information packets from other installations.
2. POSITION TITLE: Office Director

SUPERVISOR: ACS Volunteer Coordinator

TIME COMMITMENT: 4-6 hours per week

QUALIFICATIONS: Good organizational skills, customer service skills and office management skills

TRAINING: ACS Volunteer Orientation

DUTIES:

• Recruit and train all new office volunteers.
• Establish a working schedule of office volunteers that meets the needs of the ACS staff.
• Maintain installation files with regular updating by requesting new information packets from other installations
• Maintain and update referral files etc.
• Attend monthly ACS Executive Volunteer Board meetings to inform committee of achievement and needs.
• Provide information for special events to Publicity Director by prescribed time.
• Submit an after-action report to ACS Volunteer Coordinator.

See also: Information and Referral Page

POSITION TITLE: Village Mayor or Vice-Mayor

SUPERVISOR: ACS Installation Volunteer Coordinator (IVC)

TIME COMMITMENT: 2 hours for monthly meetings; 2-4 hours weekly

QUALIFICATIONS: Living in the village you represent; people and community oriented

TRAINING: ACS Volunteer Orientation

DUTIES:

• Attend monthly mayoral meetings.
• Provide agenda items for monthly meetings to the IVC one week prior to monthly meetings.
• Attend other Post council meetings as a mayoral representative and report back to the mayors at the monthly mayoral meeting.
• Work with DIS Housing Representative to address Quality of Life issues.
• Provide and distribute a village newsletter with community information monthly.

See also: Mayoral Program Page

PROGRAM INFORMATION: Parent to Parent Page

POSITION TITLE: Relocation Readiness Volunteer

SUPERVISOR: ACS Volunteer Coordinator

TIME COMMITMENT: 4-6 hours per week

QUALIFICATIONS: Interest in community activities.

TRAINING: ACS Volunteer Orientation

DUTIES:

• Assist with the SITES program.
• Assist with and attend monthly Newcomers meetings.
• Annual updating of Worldwide Installation Files and mail requests for information.
• Assist in assembly of Newcomers packets.

See also: Relocation Readiness Page

1. POSITION TITLE: School Aide Volunteer

SUPERVISOR: School Aide Volunteer Coordinator

TIME COMMITMENT: 4 hours per week

QUALIFICATIONS: Background in education helpful but not necessary.

TRAINING: ACS Volunteer Orientation

DUTIES:

• Assist teachers at Fort Leavenworth Schools as needed.
2. POSITION TITLE: School Aide Volunteer Coordinator

SUPERVISOR: ACS Volunteer Coordinator

TIME COMMITMENT: 6 hours per week

QUALIFICATIONS: Background in education helpful but not necessary.

TRAINING: ACS Volunteer Orientation

DUTIES:

• Recruit volunteers for Post-wide School Aide Program.
• Coordinate with schools to ensure smooth operation of program.
• Attend monthly ACS Volunteer Executive Board meetings.
• Maintain current list of volunteers and their time sheets.
• Ensure all volunteers have completed ACS Volunteer Orientation and Program paperwork.
• Ensure school aides are aware of the ACS functions and award ceremonies.
• Submit after-action report.

See also: Relocation Readiness Page

1. POSITION TITLE: Shelter Program Volunteer

SUPERVISOR: Shelter Program Volunteer Coordinator

TIME COMMITMENT: 10-12 hours per week

QUALIFICATIONS: Interest in helping troubled military families.

TRAINING: ACS Volunteer Orientation and Shelter training.

DUTIES:

• Man crisis intervention hot-line and follow established shelter guidelines.
• Complete record of each call and turn in to shelter within one week.
• Maintain confidentiality and privacy of shelter clients.
• Keep informed of military and civilian community resources and update resource book.
• Meet clients in safe place (hospital emergency room or police station) and assist in transition into shelter.
• Follow-up with clients in shelter.
• Attend monthly volunteer meetings conducted by shelter staff.
• Attend required shelter training for crisis intervention.
2. POSITION TITLE: Shelter Program Volunteer Coordinator

SUPERVISOR: ACS Volunteer Coordinator

TIME COMMITMENT: 10-15 hours per week

QUALIFICATIONS: Interest in helping troubled military families.

TRAINING: ACS Volunteer Orientation and Shelter training.

DUTIES:

• Provide a point of contact for donations and food drives on post.
• Provide point of contact for recruitment of volunteers interested in working with the shelter.
• Provide information about agency programs to increase awareness of domestic violence.
• Maintain a current list of volunteers.
• Ensure all volunteers have completed ACS Volunteer Orientation and paperwork.
• Prepare shelter needs list and disperse to appropriate groups.
• Promote local community activities that assist the shelter.
• Attend monthly ACS Volunteer Board meetings and monthly shelter volunteer meetings.
• Prepare annual after-action report.
• Attend required shelter training for crisis intervention.

See also: FAP Page

POSITION TITLE: On-Call Victim Advocate Volunteer

SUPERVISOR: ACS/FAP Program Coordinator

PURPOSE: To respond and provide advocacy services to spouse abuse victims.

MAJOR RESPONSIBILITIES: Under supervision of Family Advocacy Program Manager/Victim Advocate Coordinator, an on-call volunteer will respond, upon notification from the Military Police (MPs), to an incident involving spouse abuse on Fort Leavenworth and the surrounding communities. Responsibilities may include:

• Provide crisis intervention.
• Monitor and follow progress of safety plan developed by Social Work Service.
• Conduct initial risk assessment with follow-up by Social Work Service.
• Inform victims of limited confidentiality prior to disclosure.
• Complete forms and reports in a timely manner.
• Work with law enforcement, hospital and medical personnel, community agencies, etc.
• Provide information to victims concerning legal rights and resources available through both military and civilian programs.
• Accompany victims to court hearings.
• Offer consistent emotional support.
• Encourage self-help and independence.
• If necessary, help secure materials such as clothing, food, shelter, etc.
• Assist in development of available resources.
• Remain current, informed and aware of safety, financial and legal resources available to victims as an Army spouse and/or American citizen.

TIME COMMITMENT: Two 24-hour pager shifts and one back-up shift per month for a minimum of six months (flexible). One 2-hour monthly meeting.

QUALIFICATIONS:

• Willingness to accept supervision and participate in training.
• Assurance of confidentiality.
• Acceptance of time commitment.
• Ability to get along with others in a warm, friendly manner.
• Desire and ability to sustain positive relationships with spouse abuse victims.

TRAINING: In addition to the initial training and orientation, all volunteers will be required to attend scheduled monthly 2-hour meeting, which is part of the continuing education. These meetings will elaborate on specific topics such as legal issues, domestic violence and information and referrals.

BENEFITS OF VOLUNTEER:

• Gain and/or increase new skill.
• Job reference.
• Child Care.
• Knowledge of social services, domestic violence, crisis intervention.

See also: FAP Page

See also: Financial Readiness Page

POSITION TITLE: ACS Volunteer Coordinator

SUPERVISOR: ACS Director

TIME COMMITMENT: 15-20 hours per week

QUALIFICATIONS: Knowledge of Army structure, the ACS program and military community is helpful but not necessary.

TRAINING: Workshops and conferences as funding allows.

DUTIES:

• Manage and coordinate the Volunteer Corps within the guidelines of AR 608-1 and DA Pam 608-28, Aug. 71.
• Assist in recruiting and interviewing prospective volunteers for the ACS program.
• Review all volunteer job descriptions.
• Assist in the development and implementation of orientation and training programs for volunteers.
• Assign volunteers to committees based on their interests and talents.
• Appoint Committee Chairpersons with concurrence of ACS Director.
• Plan award ceremonies with ACS Director and Executive Board.
• Work with staff and volunteers in evaluating needs of community- establish new programs to meet those needs.
• Attend meetings with local and military communities and help determine community needs.
• Attend regularly scheduled ACS staff meetings.
• Conduct monthly ACS Executive Board meetings.
• Counsel volunteers when problems arise.
• Submit end-of-year after-action report.
• Develop procedures for handling referrals from Installation Volunteer Coordinator (IVC) and coordinate with IVC.
• Total volunteer hours at the end of each month and submit report to ACS Director.

PROGRAM INFORMATION: IVC Page